Return and Refund Policy
Last Updated: 15 January 2026
At ExotiqRevv, we strive to ensure that our customers are satisfied with every purchase. If you are not completely happy with your order, please review our return and refund policy below.
1. Returns
You may request a return within 7 days of receiving your order, provided the item is unused, unworn, unwashed, and in its original packaging with all tags intact.
To initiate a return, please contact us at support@exotiqrevv.com with your order number and reason for return.
2. Non-Returnable Items
The following items are not eligible for return or exchange:
- Items marked as final sale
- Gift cards
- Products damaged due to misuse or improper handling
3. Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with supporting photos. We will arrange a replacement or refund after verification.
4. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed within 7 business days and credited back to your original payment method.
5. Shipping Costs
Shipping charges are non-refundable unless the return is due to a defective or incorrect product.
6. Cancellations
Orders can be cancelled within 12 hours of placing the order or before shipment, whichever is earlier. Once shipped, cancellation is not possible.
7. Business Details
This website is operated by ExotiqRevv (Legal trade name), a GST-registered business in India
GSTIN: 09MXVPS4625P1ZX
Registered Address: Gonda, Uttar Pradesh, India
Email: support@exotiqrevv.com